Trust

Security and Privacy

Rent IQ handles personal information for people looking for a place to live including their names, phone numbers, and email addresses.Here's how we protect that data and how we operate.

Data Handling

Rent IQ collects the information needed to power the leasing workflow: prospect names, email addresses, phone numbers, tour bookings, and unit preferences. This data exists to help property managers schedule tours, send reminders, follow up with prospects, and track leasing performance.

We do not sell or share personal information with third parties for marketing or advertising purposes.

For full details, see our Privacy Policy.

Security

Sensitive personal information is encrypted within the database
All data transmitted between your browser and our servers is encrypted
User authentication is managed through an industry-leading identity platform
Each customer's data is completely isolated. Users in one organization cannot access another organization's data.

Uptime

We monitor Rent IQ around the clock to ensure reliable, uninterrupted service. Current status, historical uptime, and incident history are available on our status page.

Questions

If you have questions about our data practices or security, contact us at support@rentiq.com.