Tour Scheduling & Management

Tour Scheduling & Management

Every Tour, From First Click to Signed Lease

Prospects book their own tours around the clock. Agent calendars stay current in both directions, confirmations and reminders send automatically, and every tour is recorded so you always know what happened and what to do next.

Online Booking

Self-Service Tour Booking

Prospects can book, reschedule, and cancel their own tours

  • Real-time availability shows only your open tour times
  • Automatic confirmation and reminder messages by text and email
  • Works on your website, rental ads, or as a direct link
  • Guests reschedule or cancel their own tours from a link in their confirmation email
Tour booking form showing date selection, tour times, and guest information fields

Calendar

Calendar Integrations Included

Leasing hours can be customized, tours are added to agents' calendars automatically, and blocked times prevent double bookings

Google Calendar
Google Calendar
Outlook Calendar
Outlook Calendar

Communications

Automated Notifications

Prospects and agents receive tour confirmations, day-of reminders, and real-time updates, all sent automatically

1

Tour Confirmation

Sent the moment a tour is booked, with property, date, and time

Text message confirmation showing tour details and reschedule link
2

Day-Of Reminder

Sent the morning of the tour, reply 1 to confirm or 9 to cancel

Text message reminder sent the day before the scheduled tour
3

Post-Tour Follow-Up

Sent after the tour with a link to apply

Post-tour follow-up text with personalized message and application link

Automatic Email Notifications

Prospects and agents stay informed at every step

  • Tour confirmation email with a calendar invitation and option to reschedule or cancel
  • Reschedule confirmation with updated tour details
  • Cancellation confirmation with option to rebook
  • Agent notifications for new tours, cancellations, and reschedules
Tour confirmation email showing property details, date, time, and reschedule options

Make It Yours

Booking That Reads As Your Own

Your logo on the booking form

Add your logo to the booking form so the tour experience reads as part of your leasing operation rather than a third-party tool.

Message templates you control

Confirmation, reminder, and follow-up text and email templates can be customized to your own wording and tone.

Rent IQ tour management dashboard showing scheduled tours with search, agent filter, and prospect details

Tour Management

Manage Every Tour

A complete picture of every tour in your leasing pipeline

  • Track every tour, whether booked online or scheduled by your team
  • Add prospect notes, reschedule, or cancel tours easily
  • View upcoming and completed tours in one place

Tour Outcomes

Record Tour Outcomes

Edit guest and tour details after booking, then record attendance, lease outcomes, and notes

  • Mark whether the guest attended
  • Record the lease outcome
  • Edit guest details and add notes
Tour notes modal showing editable guest details, attendance tracking, lease outcome, and notes field

See Every Tour, Source, and Lease in One Place

Book a live demo and we'll walk you through how Rent IQ can improve your leasing.