Tour Scheduling

How Tour Scheduling Works

Six simple steps to automated tour booking.

1. Connect Your Calendar

Agents link their Google or Outlook calendars to sync availability

2. Set Tour Preferences

Define leasing hours and tour duration

3. Embed Booking Form

Add the scheduling widget to your property website

4. Prospects Book Instantly

Guests select available times and book directly

5. Automatic Confirmations

Instant email and text confirmations with tour details

6. Centralized Dashboard

View all scheduled tours across your portfolio

Book in Seconds, Reschedule Anytime

Prospects can book tours in under 60 seconds and manage their own reschedules

Tour booking form showing date selection, time slots, and guest information fields

Simple, Mobile-Friendly Booking

Instant AvailabilityReal-time calendar shows only available time slots
Complete Lead CaptureCollects move-in date, unit preferences, and contact details
SMS Opt-In Built InAutomatic consent for text confirmations and reminders
Works EverywhereEmbed on any website or share as a direct link

Syncs With Your Team's Calendars

Connects directly to your agents' existing Google or Outlook calendars. When a tour is booked, it automatically creates a calendar event for the agent—no manual data entry needed.

Google Calendar

Outlook Calendar

Agents keep using their existing calendars

Tours create calendar events automatically

Real-time sync prevents double-booking

Simple Tour Management Dashboard

View all your scheduled tours in one place — see prospect details, filter by agent, and never lose track of a booking

Everything You Need to Manage Tours

Scheduled & Completed ViewsToggle between upcoming tours and completed tours from the past 30 days
Search & FilterSearch by prospect name and filter by leasing agent to find tours quickly
Complete Prospect DetailsSee contact info, move-in dates, unit preferences, and guest messages at a glance
One-Click ContactClick to call or email prospects directly from the dashboard—no copy-pasting needed

Tour management dashboard showing scheduled tours with search, agent filter, and prospect details

Automated Notifications Keep Everyone Informed

Instant confirmations, timely reminders, and real-time updates—all sent automatically

Instant SMS Confirmation

The moment a prospect books a tour, they receive a text confirmation with the property name and tour time. The SMS directs them to check their email for complete details and agent contact information.

Property name and scheduled tour date/time
Directs prospect to email for complete details
Instant delivery—confirmation within seconds

SMS confirmation message showing tour details and reschedule link

SMS reminder message sent the day before the scheduled tour

Day-Of Reminder Text

Reduce no-shows with automatic reminder texts sent the morning of the tour. Prospects can reply "1" to confirm or "9" to cancel, and they're directed to their email for agent contact information and full tour details.

Sent automatically on the morning of the tour day
Simple reply "1" to confirm or "9" to cancel
References email for agent contact and full details

Professional Email Notifications

Prospects and agents receive professional emails at every step—from booking to tour day to any changes made along the way

Tour confirmation email with .ics calendar attachment
Day-of reminder email sent the morning of the tour
Reschedule confirmation with updated tour details
Cancellation confirmation with option to rebook
Agent notifications for new bookings, cancellations, and reschedules

Tour confirmation email showing property details, date, time, and reschedule options

Set Your Rules, We'll Enforce Them

You decide how your tours work. Set advance notice requirements, business hours, and tour length for each property — the system handles the rest.

Custom business hours - Set different leasing hours for each day of the week per property

Configurable tour duration - Set tour length to match your property size and showing process

Automatic double-booking prevention - Tours are checked against agent availability in real-time to prevent conflicts